FAQ's
1. What products do you sell?
We specialize in a wide variety of millets, nuts, and related healthy food products, carefully sourced and packaged for freshness and quality.
2. Are your products organic?
We strive to source products from trusted suppliers. Some of our items are organically grown, while others are conventionally sourced. Please check the product description for specific details.
3. How do I place an order?
Simply browse our website, add your desired products to the cart, and proceed to checkout. You can pay securely using the available payment methods.
4. What payment methods do you accept?
We accept major credit/debit cards, net banking, UPI, and wallets.
5. Do you deliver across India / internationally?
Yes, we deliver across India. For international deliveries, please check availability at checkout or contact our support team.
6. How long will my order take to arrive?
Orders are usually processed within [X days] and delivered within [Y-Z working days] depending on your location.
7. What is your return and refund policy?
Due to the nature of food products, we do not accept returns unless the product is damaged, defective, or incorrect. Please check our Cancellation and Return Policy page for details.
8. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status.
9. How should I store millets and nuts?
- Millets: Store in an airtight container in a cool, dry place.
- Nuts: Store in airtight jars. Refrigeration is recommended for longer freshness.
10. Do your products contain allergens?
Some of our products may contain or be processed in facilities that handle peanuts, tree nuts, sesame, or gluten. Please read product descriptions carefully if you have allergies.
11. Can I cancel my order after placing it?
Yes, you may cancel your order before it is shipped. Please check our Cancellation and Return Policy page for full details.
12. Do you offer bulk orders or wholesale?
Yes, we accept bulk and wholesale orders. Please contact us at [Email Address] for pricing and details.
13. How can I contact customer support?
You can reach us at:
Email: [Email Address]
Phone/WhatsApp: [Phone Number]
